We do not issue refunds for change of mind, we do however offer credit notes if the item is returned within 7 days of purchase if the product is unworn and has original tags attached.

SALE ITEMS - We do not offer credit notes or exchanges on sale items. So choose carefully. 

If the product is faulty, please email us at sales@monalisa.com.au to organise a refund, credit or exchange. 

Exchange of item - please post back to 17 Bath Lane Bendigo with a paid returned post bag included to send back to you.